What our Customers say...


Shout out to Torri, Kasie and crew for showing up today. We had a major leak from toilet on top floor with of course water flowing to bottom two floors. Oh and yes it happened in middle of night. SERVPRO kept me from crying with their optimism and professionalism. Construction starts this week. Feeling like I’m in good hands!

Great people and quality training courses!

Excellent customer service. The staff provided a thorough explanation of the process for our remediation project, and we were highly satisfied with the results. Thank you so much, SERVPRO!

I'd like to commend this awesome company. A couple of weeks ago during the Chicago deep freeze, Torri Stratas and her team braved the freezing cold temps. To help out the local people. Torri herself came over to my frozen house (furnace exploded and frozen flooding) to see what was up. She went thru everything. While there wasn't much she could do (no heat), she gave us great advice. While we didn't use SERVPRO, I'd like to publicly praise Torri and her team. If we ever need a company to clean up after a flood or any other disaster. SERVPRO will be my FIRST call!

(Carpet Cleaning) The guy did an excellent job and he was so sweet!

When it comes to recommending a company for carpet cleanings - I recommend SERVPRO!  They do a wonderful job!

The technician they sent was fast, efficient and very polite.  I was very impressed by the way he handled my water damage. 

The crew entered my home 45 minutes after my phone call to Christopher. Promptness and their equipment saved my home from further damage.   Thank you, Thank you!

Not only did SERVPRO of South Mobile County saved my Valentine's Night, they were professional and swift. Water and wood floors don't mix.

Everyone was totally professional and nice. Made the flood experience easier. Thank you!

Having never been through anything like this, Christopher Mayhall was very informative and helpful. Appeared very knowledgeable answering all of my questions. Thanks so much!

Help arrived after the flood waters receded. Thank you SERVPRO of South Mobile County for drying out our home. 

Dog River Storm Surge during Hurricane Nate flooded our front rooms, but we were able to remove water issues ourselves. About a week later, we could smell mold. SERVPRO came out and removed sheetrock and treated the area for mold. 

Got the job done fast. Met all expectations.

  • Our Business experienced a fire in the ceiling. SERVPRO of South Mobile County did an excellent job cleaning every nook & cranny of the business! The customer service was outstanding. They communicated with us about everything they were doing and did the work within the time allotted. I wouldn't hesitate to call SERVPRO if we had another incident.

Great quality work along with the best customer service. I would highly recommend them to anyone.  You saved a small business from closing their doors. 

The ERP will truly be a help for the commercial building owner, managers, employees, and emergency personnel. I really didn't expect to receive this service for free but it has been over two months and I haven't gotten a bill yet. Thank you SERVPRO of South Mobile County for doing all the work and giving me a better peace of mind while I am out of town!

The crews were professional and caring while cleaning up our space heater fire. 

Without the help of Christopher from SERVPRO of South Mobile County and his crews, I don't know what we would have done. The river flooding destroyed our entire basement, and SERVPRO came in a removed all of the debris. 

The month of May brought flood rain water into our business. SERVPRO came in Thursday night and had our doors open on Friday morning! Thank you!

SERVPRO came in after business hours, and completed a strip and wax of our tile floors. SERVPRO was very accommodating to our business working hours.

There was a small electrical fire in my apartment that caused a bit of notable damage. SERVPRO came in and fixed everything like there was never a problem to begin with. I would recommend them to anyone. 

"I called SERVPRO at the recommendation of a friend. I had an incident with a candle that caused a lot of soot damage in my condo. The team responded was extremely polite and knowledgeable. They were great and I would recommend them to anyone else who had an issue."

There was a grease fire in my kitchen that left me with a list of problems. SERVPRO helped me complete my list and for that I want to thank them!! They have a great crew over there.

We lost everything in our basement. The crews came in, and removed all of the flooring, drywall and mud that came in through the basement windows.  Thank you, Thank you!

Professional and respectful during this emotional roller coaster due to the flooding in  Kansas. We are forever grateful! 

Your staff was very professional, punctual and courteous!

We couldn't be happier with how our office's water damage repairs went. SERVPRO was on time, on budget, and properly done.

Professional and knowledgeable staff!

Thank you for getting the repairs done so quickly to my water damaged office. I expected it to cost so much more and take a lot longer than it did. Should any of your customers’ need a reference feel free to share my store with them, if that doesn’t convince them nothing will! Great job again and keep up the excellent work you guys do. It puts the faith back in small businesses, especially the repair companies!

Thank you so much for helping with the mold remediation. Frank and I appreciate it more than you know!!

I want to thank all of you for all your help and great job! You were all so nice!! So thank you for making this so much easier.

"Attention to detail. Excellent Work. Provided extra help with moving= above and beyond!"

" It surpassed my expectations" " I appreciated their cheerfulness and offers of help" "Clothing I thought was ruined was cleaned! You went over and above in every area of cleaning." " I recommended you to friends! 

Thank you SERVPRO for my Valentine's Day Cleaning. My husband surprised me with date and a clean house.

Thank you for doing a great job.  I already have and will continue to recommend you company and services to others!

Sonny and members of the team were professional, efficient and courteous throughout this process. They made a difficult process easier to deal with for my wife and I.

The team was prompt in responding and very professional

SERVPRO of South Mobile County team arrived at my home at the wee hours of the morning. They were very professional and assured me everything would be okay. My business was up and running in no time. Thank you guys!

We were about to put the house on the market, but needed a deep cleaning and carpets shampooed. Charlotte and Autumn came in this morning and cleaned every room from top to bottom. It looked so good, I wish I had done it for myself and not just for the Open House. Thank you to your teams for making our home look brand new from the ceilings to the floors.

Bad storms came in Tuesday night, and we learned we had a bad leak in the attic. This caused water to not only fall from the ceiling, but also down the walls. SERVPRO of South Mobile County came in, found the leak in the ceiling and started extracting the water. Thank you for the piece of mind!

SERVPRO of South Mobile is doing an exceptional job! It was 8:30 at night when our daughter clogged the upstair's toilet. Sonnie came out within 20 minutes and started right away.  Thanks for helping me cope with this small disaster!


They were rapid response to our call, polite and professional. Explained everything well even looked out for our cats. We are very grateful for the response and care in this situation.