Recent Posts

Water Damage Deception

2/9/2019 (Permalink)

Commercial water damages have many aspects that make them unique from a residential cleanup.  Commercial structures come in all shapes and sizes.  Though they may all be different, they generally have one quality in common, being that they are large spaces.  The size may be a common denominator but there a variety of unique circumstances ranging from massive structures with cavernous ceilings to multi-tenant units or multi-floor facilities.  At SERVPRO of South Mobile County, we have the resources and skilled team members to handle any commercial job, no matter how large.  We are also experts at the tricks water can often play in a large, multi-tenant building.  Water is extremely sneaky and can often seep in between levels and walls within a large structure.  We have state of the art tools to check every nook and cranny where water may be hiding.  When you call SERVPRO of South Mobile County to handle your water damage, you can rest assured that every last inch of your facility will be dried to preloss conditions!

One Stop Shop

2/9/2019 (Permalink)

At SERVPRO of South Mobile County, we are committed to being a one stop shop.  We take pride in customizing services to meet the unique needs of each industry that we serve.  We offer a complete menu of cleaning services from floors to textiles.  Our revolutionary Esporta washing system can clean a variety of soft contents from drapes and linens to leather goods and even porcelain dolls.  This amazing system has changed the way we look at washing and can even clean contents that have been affected by mold or sewage.  One way that we take care of our property owners and realty companies is through our complete menu of turnover cleaning services.  From carpets and tile to draperies, blinds, walls and ceilings; we can clean it all.  To make the process even easier for you, we have created special cleaning packages that can be customized based on your requirements.  From basic to premier, we have a wide range of package options to suit a variety of requests.  When you call SERVPRO of South Mobile County, you can also rest assured that you will be receiving superior results unrivaled by any other cleaning company.  Our team members undergo rigorous training and certification to ensure that they are knowledgeable in the best methods to suit each, unique situation they may face.  We also utilize cutting edge technologies such as self- contained floor cleaners and the Esporta washing system to provide you with the outstanding results you can expect from SERVPRO.

Categories of Water Loss

2/5/2019 (Permalink)

Did you know that the way a water loss is cleaned up depends on a variety of factors?  When it comes to water damage, the mitigation process is definitely not a one size fits all kind of formula.  The first thing when evaluate when called to a water loss is the category of the water.  There are tree basic categories of water loss:

Category 1 – “Clean Water” Source of water does not contain contaminants that pose a substantial threat to humans “clean water”.  Examples include broken supply lines, tub overflows, or malfunctions of water lines leading to certain appliance such as an ice maker line.

Category 2 – “Grey Water” Refers to water that contains a significant amount of chemical, biological or physical contaminants.  Examples include toilet overflow (urine only), sump pump failures and overflows from dishwashers or washing machines.

Category 3 – “Black Water” Extremely unsanitary containing harmful bacteria and possible disease-causing agents.  This includes sewage backup, toilet overflows containing feces, rising flood waters from rivers, streams or seawater.

The approach for cleaning each category of water is dramatically different.  When dealing with category 2 and 3 water losses it is imperative that we follow strict protocols to protect the health of our employees and customers.  At SERVPRO of South Mobile County, we follow all IICRC and OSHA standards to ensure the safety of everyone involved. 

Signs of Hidden Water Damage

1/28/2019 (Permalink)

Having water damage in your home isn’t always a dramatic pipe exploding and water gushing everyone.  Sometimes the most significant and costly water damage scenarios are the ones you don’t even know are there.  A fridge next to a wall, dripping pipes underneath cabinets, or inside the walls, or roof damage in the attic can all cause extensive damage because they are hidden.  If you can’t see the water slowly leaking you have no idea there is a problem, right?  Not always.  Although it can be difficult to spot, we want you to be armed with the knowledge that could stop a small problem from becoming a huge issue.  Here are a few warning signs of concealed water damage:

  1. Water accumulation in unusual locations.
  2. Discoloration on ceilings or walls.
  3. Changes in the texture in your flooring (warping, buckling, expansion or sinking).
  4. Odors – mold and mildew can be a good indicator that you have a moisture problem.

If you suspect a moisture issue at your home or business, call SERVPRO of South Mobile County today at 251-653-9127 to schedule an inspection.

Helping You Minimize Damage

12/16/2018 (Permalink)

We are always Here to help® when water damage strikes; however, we also want to help you prepare before damage occurs as well.  Being prepared can minimize damage, reduce costs and disruption of your everyday life.  To help you be better prepared for the unexpected, SERVPRO has developed a service called the Emergency Ready Plan (ERP).  The ERP is an emergency plan customized that you can customize yourself.  You can visit our Ready Plan site by CLICKING HERE.  Once there you can create your login and begin the process.  It can be as simple or as complicated as you choose.  Once you have completed the process all of your emergency information is easily accessible in app form for any iOS or Android operating system.  Helping you be ready for the unexpected is just one more way SERVRPRO of South Mobile County cares for our customers!

Drying Water Damaged Documents

12/16/2018 (Permalink)

At SERVPRO of South Mobile County, our goal is to be your one stop shop for any cleaning or restoration issue that may arise.  We pride ourselves on being at the forefront of technologies and cleaning methods to fulfill this goal of being a premier restoration and cleaning company.  We are continuously looking for innovative ways to save contents that would have previously been labeled as unsalvageable and discarded. One of the most amazing procedures we have in our arsenal is out document drying process.  We have become such a digital world, that many of us don’t even think of all the paper items we have around our home or office that could be lost. Family heirlooms, historical photographs, maps or books. Many offices still have paper files that could contain vital information.  Now, we can salvage these vital documents using a carefully controlled vacuum freeze-drying method. This same drying process is used by the Library of Congress and is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration.  In many situations, your documents may not only be exposed to water, but also serious contaminants such as bacteria, viruses, pesticides to name a few. Not only do we dry your documents, but we also use a gamma irradiation process to ensure that your documents are safely and effectively sterilized.

Remediation vs. Removal

12/13/2018 (Permalink)

Mold is a tiny but mighty adversary when it comes to your home or office.  Visible growth can look like a solid covering, but it’s actually a colony of microscopic spores that cling together.  These microscopic spores exist naturally in almost every environment.  This makes “removal” almost completely impossible.  Claims to “remove” mold in its entirety or a guarantee to eliminate all mold are misleading.  As a certified mold remediation company, SERVPRO of South Mobile County understands that mold is a natural entity in our environment.  We have undergone extensive IICRC training in the proper methods to remediate mold in your home or office.  The goal of any qualified restoration company should be to restore the mold levels to their natural levels.  Our goal is to develop a treatment plan customized to your situation and return your home or office to a healthy environment.  If you are concerned about mold, contact us at 251-653-9127 to schedule an inspection today.

Commercial Mold Remediation

12/13/2018 (Permalink)

If you experience a mold issue in your business, there are many factors to think about it when it come to the remediation process.  Mold in a commercial facility can pose health threats to customers, employees and perhaps the public; depending on your line of business.  To protect yourself and your company it is important that you call in a certified remediation company to treat the issue properly.  At SERVPRO of South Mobile County, we are experts in every step of the process.  We can inspect, diagnose and design a treatment plan based on all IICRC standards.  Our team members have all undergone extensive training and received their IICRC certification for Mold Remediation.  It is important that you never try to take care of a mold issue on your own to ensure a healthy environment and eliminate the possibility of recurrence.  You should call SERVPRO of South Mobile County at the first sign of mold.  In the warm, humid environment of the Gulf Coast, a small problem can quickly multiply.  Removing visible mold is not always enough to remedy the situation.  Our experts can find the hidden mold as well and make sure it is removed and treated properly to prevent regrowth.  If you think you may have a mold issue in your business, contact us at 251-653-9127 to schedule an inspection.

What Causes Water Damage

12/13/2018 (Permalink)

Water damage in your home can cause unnecessary stress and expense.  Nobody wants to have to deal with a water loss, but sometimes its unavoidable.  At SERVPRO of South Mobile County, we are always Here to Help® should the unexpected ever strike your home, but we want to help you minimize the risks of that happening.  The first step is understanding what the most common causes of a water loss in a residential structure.

  • Toilets – faulty supply line/overflow
  • Washing machine – 50% caused by burst supply lines
  • Water Heaters – flush tank every six months and have inspection every 2 years
  • Plumbing lines
  • Sinks
  • Sump Pumps

If you are going on trips it is always a good idea to turn off the water to prevent major damage should anything occur while you are away.  If you do experience water damage in your home call SERVPRO of South Mobile County right away to minimize the damage.

Preventing Frozen Pipes

12/13/2018 (Permalink)

When it comes to winter here along the Gulf Coast, we are fortunate to have pretty mild winters when compared with other parts of the country.  However; we all know that the weather here can be unpredictable to say the least.  It is important that we don’t rest on the idea that we won’t experience temperatures extreme enough to wreak havoc on our plumbing.  At SERVPRO of South Mobile County, we want to help you prepare for the unexpected and avoid the expense and stress that comes along with a water damage in your home.  Preventing frozen pipes is easy to do and it could save you massive damage and outrageous expenses. Did you know that each year in the U. S., a quarter of a million people will have at least one or more rooms in their home affected by water due to frozen pipes? According to the Institute for Business and Home Safety, claims payments for those types of losses have totaled more than $4 billion collectively! Freezing pipes caused by cold weather is much easier to prepare for than other weather threats such as hurricanes, tornadoes, and flooding. Taking just a few simple steps can virtually guarantee that you won’t have water damage caused by frozen pipes.  CLICK HERE to be taken to the Red Cross’ website for more information.