Recent General Posts

ICAT Inventory System

3/16/2018 (Permalink)

When you go through the trauma of a fire, the stress can be intensified when you have to move all of your belongings to begin the recovery process.  At SERVPRO of South Mobile County, our goal is to make this process as easy as possible for you.  One way in which we do that is through our iCat inventory system.  This electronic inventory tool allows us to catalog each item we pack up and note the location to ensure accurate tracking of your contents.  Each item is photographed and receives a unique barcode as it is being packed by our crew.  Once it is at our shop, the item is cleaned and receives a new label, allowing our team to place the item in the correct room upon its return to your home.  During this entire process, you have the ability to view the contents through the web access and request any items that you may need during the cleanup.  Using this innovative inventory process gives our customers piece of mind by knowing where their contents are at all times.  It is just one more way that SERVPRO of South Mobile County goes above and beyond to care for our customers.

 

SERVPRO® Signs On as National Sponsor for American Red Cross “Ready Rating” Program

2/3/2017 (Permalink)

Local disaster recovery professionals encourage property owners to incorporate free “Ready Rating” program into their emergency planning

 SERVPRO®, a disaster recovery and cleanup Franchise System, has signed on as a national sponsor of the American Red Cross Ready Rating program, a free, self-guided program designed to help businesses, organizations and schools become better prepared for emergencies.

This partnership just makes perfect sense, and truly completes the readiness equation for businesses and other property owners in the area. The American Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss. But, when disaster does strike, knowing what to do and who to call saves time – and fast response is key to minimizing damage and downtime. That’s where SERVPRO’s Emergency READY Program can help. Together, these two programs offer maximum peace of mind to businesses and other organizations.”

“Through the generosity of SERVPRO, the Red Cross will be empowering workplaces to re-open more quickly after natural or man-made disasters such as water main breaks, medical emergencies, power outages, tornadoes, floods and hurricanes through the Ready Rating Program,” said Tom Heneghan, Manager of Business Continuity Programs, American Red Cross.

“Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared. We are excited to have SERVPRO join us in community outreach efforts to educate and highlight the importance of community preparedness in neighborhoods across the country.”

With the approaching spring season comes the threat of severe weather – such as high winds, downpours, flash flooding, fires caused by lightning strikes and even tornadoes spawned by thunderstorms – SERVPRO® urges all property owners to visit the American Red Cross Ready Rating website now at http://readyrating.org to complete a 123-point self-assessment of their level of preparedness for weather-related or other emergencies. Aligned with the federal government's Private Sector Preparedness standards, the Ready Rating assessment offers businesses, organizations and schools access to tools, tips and best practices to help improve their level of preparedness.

Keys to the program are the following Five Essential Steps to Preparedness – the cornerstones of the Ready Rating program:

  1. Commit to Preparedness
  2. Conduct a Hazard Vulnerability Assessment
  3. Develop an Emergency Response Plan
  4. Implement your Emergency Response Plan
  5. Help Your Community Get Prepared

The time to prepare for a disaster is before it happens. Taking steps to make your property as secure as possible, then having a plan to deal with the aftermath if disaster does strike is just good business and common sense. At SERVPRO, we can help you create a disaster recovery plan now, specific to your facility so that – if you need us – we can help you get back in business fast.”

SERVPRO® specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on the American Red Cross Ready Rating program, please visit http://readyrating.org/  

Why SERVPRO is the right choice to make

12/21/2016 (Permalink)

All of our employees that enter your home are trained to safely clean and restore your home or business after it's faced a loss.

Below are the steps that we take for Cleaning and Restoring Your Home or Business in regards to a water loss:

 

- Identify the Source/ Type of Water

- Measure Temperature and Humidity for Drying Analysis

- Survey the Extent of Damage and Inspect the Premises for Hidden Moisture

- Perform Emergency Water Extraction

- Move and Block furniture and Contents

- Inspect Carpet Pad/Carpet and Provide Service

- Apply Necessary Treatments (Disinfectants/Deodorization)

- Utilize Advanced Drying and Monitoring Equipment

- Dispose of Refuse

 

All of our technicians are IICRC certified and have extensive knowledge about our services and equipment. Even if we can’t do the job we will help in finding a service who can handle it.

Our Highly Trained Restoration Specialists can restore your Home

12/1/2016 (Permalink)

SERVPRO of South Mobile County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of South Mobile County

SERVPRO of South Mobile County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.