Recent Posts

Sewage Clean Up

3/16/2018 (Permalink)

Sewage backups in your home should be considered an emergency situation and you should ALWAYS leave the clean up to professionals.  There are three types of water as classified by the IICRC.  Category one water is considered “clean water” and is from a source such as a broken pipe or a supply line.  Category two water or “gray water” results from an overflow in a washing machine or a dishwasher.  This type of water may contain some bacteria or viruses.  Category three, known as “black water” contains the most contaminants and should be cleaned quickly and properly.  Flood water, toilet overflows containing feces and water that has been standing for an extended period of time all fall into this category.  At SERVPRO of South Mobile County, our water technicians have undergone extensive IICRC training and certification to ensure they know how to properly clean this type of water loss.  It is important that you call us immediately if you fall victim to a category three water damage.  Our experts can clean up the damage and make sure that your home is restored to a safe and healthy environment for you and your family.   

ICAT Inventory System

3/16/2018 (Permalink)

When you go through the trauma of a fire, the stress can be intensified when you have to move all of your belongings to begin the recovery process.  At SERVPRO of South Mobile County, our goal is to make this process as easy as possible for you.  One way in which we do that is through our iCat inventory system.  This electronic inventory tool allows us to catalog each item we pack up and note the location to ensure accurate tracking of your contents.  Each item is photographed and receives a unique barcode as it is being packed by our crew.  Once it is at our shop, the item is cleaned and receives a new label, allowing our team to place the item in the correct room upon its return to your home.  During this entire process, you have the ability to view the contents through the web access and request any items that you may need during the cleanup.  Using this innovative inventory process gives our customers piece of mind by knowing where their contents are at all times.  It is just one more way that SERVPRO of South Mobile County goes above and beyond to care for our customers.


Green Cleaning in Mobile, AL

3/4/2018 (Permalink)

Spring is right around the corner and that means it’s time for the heavy duty scrubbing that we have neglected over the past few months. Do you dread the thought of all that cleaning? Maybe you don't know how to best clean certain areas or you don't have the proper tools to do the job. Whatever the case don't forget that green means clean! Let SERVPRO wipe your worries away and get your home or office in tip top shape to kick off the summer season.  And you can rest assured that all of our cleaning methods are effective and safe for you, your home and our environment.  When we say GREEN CLEANING, we aren’t just talking about the color of our uniforms! We will make it, "Like it never even happened."

Commercial Losses and the SERVPRO Difference

2/19/2018 (Permalink)

When it comes to large commercial losses they often present many more challenges than a residential job.  For most commercial water damages, the size and scale of the building alone means that there is much more area to be dried.  Often the building involves multiple floors affected and displaced tenants or customers.  At SERVPRO of South Mobile County, we have the resources, knowledge and skilled team members to take care of any size commercial loss. We have spent years developing operating procedure and processes to ensure the fastest response times and most efficient treatment plans.  The SERVPRO Difference means that your business is back up and running as quickly as possible.   To further help minimize business interruption and damages associated with emergency situations, contact us today to learn more about our FREE Emergency Ready Program.  We will customized and emergency plan for your business to help you prepare for the unexpected.

Water Damage Deception

2/8/2018 (Permalink)

Commercial water damages have many aspects that make them unique from residential cleanup.  They usually encompass a much larger space, and involve multiple units or multi-floor facility.  At SERVPRO of South Mobile County, we have the resources and skilled team members to handle any commercial job, no matter how large.  We are also experts at the tricks water can often play in a large multi-tenant building.  Water is extremely sneaky and can often seep in between levels and walls within a large structure.  We have state of the art tools to check every nook and cranny water can find to hide in.  When you call SERVPRO of South Mobile County to handle your water damage, you can rest assured that every last inch of your facility will be dried to preloss conditions!


National Fire Awareness Week

2/6/2018 (Permalink)

As we enter February we are focused on Fire and the widespread damage it can cause to those affected by its wrath. February 4-10 is National Burn Awareness Week and we want to focus our attention on how we can help burn victims. One way that we can help those affected is to support the resources that are available to aid in their recovery. We have devoted our time and energy for over 5 years now to help raise funds for our local burn center. The USA Medical Center's Arnold J. Luterman Regional Burn Center is the only facility of its kind within a 250 mile radius to offer complete patient care from injury through recovery. Each year we host Crawfish for a Cause to raise funds for this amazing facility. This family friendly event offers all you can eat crawfish and beverages, live music and a silent auction. Tickets are only $25 for those 10 and over and include all you can eat crawfish and beverages. Children 9 and under are free. All proceeds go directly to the Burn Center. Last year we were able to donate over $12,500 to help this awesome cause. Tickets can be purchase on Eventbrite or by contacting our offices at 251-343-0534.

Are You Ready?

2/6/2018 (Permalink)

We all know that the best time to prepare for a disaster is before it happens. Having a plan of action in place can help us protect our property and our loved ones. In the insurance industry, the number of claims and claims costs can be drastically reduced when you give your customers the tools to minimize or prevent many common risks. Being prepared is especially important for property owners and businesses. Downtime means lost revenue and that have a big impact on your bottom line in 2018. Research has shown that as many as 50% of businesses never reopen after after experiencing a disaster. We can help get you ready for the unexpected in 2018. Call SERVPRO of South Mobile County to schedule your FREE Emergency Ready Profile consultation. We come to you and put together a customized plan with all of the resources you need to get your customer or business ready for the unexpected. This no cost service gives you all of the tools you would need in a disaster situation at your fingertips. The entire plan is available in an easily accessible app form for all Apple and Android devices. Call us at 251-343-0534 for more information!


Water Emergencies

1/31/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of South Mobile County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of South Mobile County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 251-343-0534

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of South Mobile County

SERVPRO of South Mobile County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


Is Your Property Winter Ready?

12/27/2017 (Permalink)

Rainy and cold weather in the South can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, or sometimes ice all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper working order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, that can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazer potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install matts or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask your SERVPRO of South Mobile County Professionals about completing an Emergency Ready Profile (ERP) for your business. The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes, call your SERVPRO of South Mobile County Professionals to strike back.  We can provide anything from temporary heat, desiccant dehumidification to water damage cleanup and repair.

Why SERVPRO of South Mobile County is the First Choice with Insurance Adjusters

12/27/2017 (Permalink)

Commercial Why SERVPRO of South Mobile County is the First Choice with Insurance Adjusters A Downtown Office after Hurricane Nate.


SERVPRO of South Mobile County blends customer service with accountability! SERVPRO understands your responsibility to provide results to your shareholders and clients.  

We are here to make you look good.

There are many ways to ensure success as an insurance agent. Having a strong office staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients.  Our SERVPRO of South Mobile County team knows how critical it is that every job goes as smooth as possible, ensuring your clients trust you time and time again when they need help. Our teams are trained to reduce the lost time and mitigate the damages as quickly as possible. Whether it’s fire, water, mold or any other cleanup; we are here to help, 24 hours a day. 

Our team members are available for direct cellular calls 7 days a week, 24 hours a day. You earn your client’s loyalty by providing timely solutions. You provide help in a time of need. Instead of offering a call center solution, our team members are available to take the call on their business line! We will personally call your client back, offer a listening ear, and take away some of the fear they are experiencing.

Having a relationship with SERVPRO and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, courteousness and working hard to get the job done the right way the first time. There are no unwelcome surprises with SERVPRO. Calling direct reduces wait times. The faster SERPVRO's team can arrive onsite to perform the cleanup, the better the results. 

That’s the SERVPRO difference.