Recent Posts

ICat Inventory System

7/12/2018 (Permalink)

iCat Inventory System

When you experience a fire in your home it can be a very traumatic situation.  The stress is often intensified when you have to move out all of your belongings in order to begin the recovery process.  At SERVPRO of South Mobile County, our goal is to make this process as easy as possible for you. One way in which we do that is through our iCat inventory system.  This electronic inventory tool allows us to catalog each item we pack up and note the location to ensure accurate tracking of your contents. Each item is photographed and receives a unique barcode as it is being packed by our crew.  Once it is at our shop, the item is cleaned and receives a new label, allowing our team to place the item in the correct room upon its return to your home. During this entire process, you have the ability to view the contents through the web access and request any items that you may need during the cleanup.  Using this innovative inventory process gives our customers piece of mind by knowing where their contents are at all times. It is just one more way that SERVPRO of South Mobile County goes above and beyond to care for our customers.

Fire on the Water

7/12/2018 (Permalink)

Fire on the Water

When we discuss fires, most people think of their homes and businesses, but we don’t think about fire mixing with water.  Recently in our area their were a series of fires that got us to thinking about a neglected category of fire education, fire on the water.  At SERVPRO of South Mobile County, we realize that our customers live in an area abundant with a variety of wetlands and rivers, as well as Mobile Bay and the Gulf of Mexico.  A vast number of you use boats frequently to explore these areas for recreational and occupational purposes. Most people have never even thought about the possibility of their vessel catching fire, but it happens more often that you would think. According to Boat U. S. Marine Insurance nearly 32% of all boat fires were caused by an electrical malfunction making it the most common source.  Believe it or not only roughly 5% of boat fires are attributed to a fuel source. It is important to maintain your boat properly and check regularly for loose or frayed wiring. You should have it inspected regularly by a professional as well. Make sure to follow all U. S. Coast Guard guidelines and always have a fire extinguisher on the boat.

Picking a Fire Extinguisher

7/12/2018 (Permalink)

Picking a Fire Extinguisher

The crews at SERVPRO of South Mobile County are always here to help you if you should ever experience a fire in your home.  We take pride in being able to quickly help restore your home and contents to preloss conditions; however we hope you never have to go through this experience.  We know first hand the devastating consequences of fire and we have set a goal to help increase awareness of ways to protect yourself against this formidable foe.  We often talk about the importance of having working smoke alarms but the importance of having a working fire extinguisher is often neglected. Many people may think they are just for commercial buildings, but everyone should have on in their home as well.  Do you know that they are different types of fire extinguishers? Household extinguishers are classified as either A, B, or C - or a combination of the three - based on what types of fires they fight. The category tells you if the extinguisher is good for ordinary combustibles, flammable liquids or electrical fires. Many of those sold at home improvement stores are a combination of all three so that they are effective for any type of fire that may occur in your home.  The main difference in these extinguishers are size. You may think that the biggest is always the best option; however if it is too big for your to hold and maneuver with comfortably, you may want to go with a smaller option. There are also rechargeable extinguishers with a metal valve and disposable (one time use) versions with a plastic valve. The rechargeable option is more expensive initially but having it refilled is cheaper than purchasing a new disposable one should you have to use it.  The National Fire Protection Association recommends that you have an extinguisher for each room in your home. They also recommend that you have an emergency fire plan in place and you go over it regularly with your family. For more tips on how you can protect and prepare for a fire, visit their website by clicking here.  

 

Moldy Ducts

7/12/2018 (Permalink)

Moldy Ducts?

Mold likes to lurk in hidden spaces.  Often, you may have no idea that you have a mold issue until you start to experience some of the nasty side effects including a bad odor or  health problems. Mold can wreak havoc on compromised immune systems, but it can also cause breathing difficulties and respiratory issues in perfectly healthy individuals.  One of the biggest problems with mold is how the structure allows it to spread very rapidly throughout your home. When the spores become airborne, they are easily moved about by air flow and set up new colonies wherever they land.  One space that is often overlooked by homeowners is their HVAC system. Even those who change their filters routinely often forget that the ducts should be cleaned regularly as well. The ductwork can harbor moisture, which may lead to mold growth.  At SERVPRO of South Mobile County we recommend that you have your ducts cleaned and inspected at least once a year to keep your unit running in optimal condition and to keep your home mold free.

A Few "Alarming" Facts

7/12/2018 (Permalink)

A Few “Alarming” Facts

After the fire is out and we step in, the team here at SERVPRO of South Mobile County  takes great pride in being able to help our clients get their lives back on track as quickly as possible.  However; we also take great pride in sharing the knowledge we have gained to educate our community members on how to lessen the impact of unforeseen disasters.  We can’t ensure that you will never experience a fire or water loss, but we can help you safeguard your family and your property as much as possible. Safety, prevention and planning are key to minimizing property loss and injury.  One of the easiest and most effective ways to protect your family is by having properly working smoke alarms. According to the National Fire Protection Association (NFPA):

  • 3 out of 5 deaths in a residential fire occurred in homes without properly working smoke alarms.

  • No smoke alarms were present in nearly 2 out of 5 home deaths.

  • In homes with smoke alarms that did not operate properly, nearly half of those malfunctions were due to missing batteries or disconnected wires.

  • One-quarter of smoke alarms failures were due to dead batteries.

The NFPA recommends that you test your smoke alarms monthly.  Make sure your smoke alarms are on a connected system so that if one sounds, they all go off.  It is also recommended that you replace your smoke alarms with new ones every 10 years.

SERVPRO of South Mobile County Knows Property Management

7/12/2018 (Permalink)

SERVPRO Knows Property Management

At SERVPRO of South Mobile County, we work with a wide range of property managers.  The term property management is defined as:

The process of managing property that is leased to a tenant.  This includes handling all of the day-to-day activities that are centered around this specified property.  Properties may include residential, commercial and/or industrial real estate including single family dwellings, apartment complexes, hotel facilities, condominium units and shopping centers.  

We know that property management encompasses an exponentially large pool of possible remediation/maintenance scenarios.  We have developed customized cleaning services to meet the needs of each vein of the property management industry. We have undergone additional training targeted towards facing the unique mitigation challenges that a large or multi-tenant property may present.  And we are also in the business of operating a business, so most importantly we understand that downtime means revenue lost. We have the experience to get any job, no matter how large, done quickly and efficiently.

Hide and Seek

5/15/2018 (Permalink)

Hide and Seek

Mold growth in your home can bring with it a wide array of problems and should be remediated as quickly as possible by a certified professional.  But what happens when you suspect their might be a problem but you can’t locate the culprit. Often homeowners will begin to think there may be mold in their home due to increased allergy, asthma issues, or just a distinctive “musty” smell.  The problem is that mold is a sneaky adversary and often sneaks in to hidden spaces. Most often it is found hiding out behind appliances, under cabinets, in the walls, behind baseboards and in crawl spaces, just to name a few. At SERVPRO of South Mobile County our team members have the training and experience to effectively locate Mold, wherever it may be hiding.   If you suspect you may have a mold issue in your home, contact us at 251-653-9127 to schedule an inspection.

Hurricane Preparedness

5/9/2018 (Permalink)

Hurricane Preparedness

The flowers are blooming, the air is thick with humidity and pollen and school is just about to be out for the summer, you know what that means???  Well for us here along the Gulf Coast, it means it’s time to start thinking about hurricane season! Hurricane Season runs from June 1 through November 30, 2018, with the height of the season falling around the middle of September.  Even though our minds are more focused on barbecues and beach trips, it is best to go ahead and create a plan so that you are fully prepared if Mother Nature turns her fury our way. If you aren’t sure of where to begin, there are lots of resources out there to help you find your way.  A great place to start is Ready.gov and RedCross.org.  These sites will help you create a supply list, communication plans and even design an evacuation plan should it be necessary.  If you own a business, you can contact SERVPRO of South Mobile County to create an Emergency Ready Profile. This is a free service that compiles vital emergency information, photographs of crucial shutoffs, and contacts into an easily accessible app form.  Residential customers, you can create your own ERP by visiting clicking here.  Having a plan in place can help you minimize damage and recovery times!

Crawfish for a Cause 2018

5/9/2018 (Permalink)

Crawfish for a Cause 2018

The only thing hotter than this year’s Crawfish for a Cause event were the Mudbugs themselves.  DIP Seafood was onsite in their decked out crawfish kitchen on wheels, cooking up more than 1800 pounds of the delicious delicacy for more than 350 of our “closest” family and friends to enjoy!  We want to thank everyone who came out to support the event this year. Thanks to you and our local sponsors, we were able to raise over $10,000 to support the USA Medical Center’s Arnold Luterman Regional Burn Center.  The money is still rolling in, so we will have a final count on down the road but we just wanted to let you all know what an awesome job our community did supporting this event. We are so proud to have another successful year under our belts and look forward to next year’s event being even bigger and better!  Don’t forget to like our Facebook page to keep up with all of the news and important dates as we look forward to 2019.

Sewage Clean Up

3/16/2018 (Permalink)

Sewage backups in your home should be considered an emergency situation and you should ALWAYS leave the clean up to professionals.  There are three types of water as classified by the IICRC.  Category one water is considered “clean water” and is from a source such as a broken pipe or a supply line.  Category two water or “gray water” results from an overflow in a washing machine or a dishwasher.  This type of water may contain some bacteria or viruses.  Category three, known as “black water” contains the most contaminants and should be cleaned quickly and properly.  Flood water, toilet overflows containing feces and water that has been standing for an extended period of time all fall into this category.  At SERVPRO of South Mobile County, our water technicians have undergone extensive IICRC training and certification to ensure they know how to properly clean this type of water loss.  It is important that you call us immediately if you fall victim to a category three water damage.  Our experts can clean up the damage and make sure that your home is restored to a safe and healthy environment for you and your family.