Recent Posts

Caring for Your Contents

8/20/2017 (Permalink)

A fire can be one of the most stressful situations you will ever experience as a homeowner. Even a small fire can have widespread effects.  Multiple areas of your home may be damaged by the soot residue and odor.  You may even be uprooted and forced to live in a hotel or other temporary housing as the cleanup begins.  At SERVPRO of South Mobile County, we know how stressful this can be and want to reassure you that we will care for your contents as if they were our own.  In many cases, it is more secure and cost-efficient to bring your contents to our facilities to be cleaned.  Your items are carefully cataloged, packed securely and brought to our climate controlled warehouse to await cleaning.  We then use our state of the are ultrasonic cleaning system to remove all soot staining and smell before repacking.  If necessary, contents can be stored at our facility until you are back in your home.  You can rest easy knowing your belongings are well cared for as you focus on putting your life back together. 

What Matters Most- STORM

8/20/2017 (Permalink)

At SERVPRO, we feel blessed to be a part of the national network that makes up our Disaster Recovery Team.  It has been our honor to serve with SERVPRO’s from around the country to help so many in the wake of devastating natural disasters.  Since joining the Disaster Recovery network, we have been able to assist in cleanup efforts following Hurricane Sandy and the floods in Baton Rouge, Houston and Kansas.  We know that what we do means so much to those that we help, but it means so much more to us.  The human connections we have made during these situations are permanently etched in our memories and our hearts.  These people, who are going through the hardest of times have given us beautiful reminders of the strength of the human spirit.  We were truly humbled by the tenacity, the courage and the optimism that we witnessed.  Being part of storm team has helped us more than those that were in need.  It has been a great reminder of what matters most!  

Mold and Textile

8/20/2017 (Permalink)

In the past, textiles affected by mold or sewage were often labeled as unsalvageable and simply tossed away.  Now, thanks to the advanced technology of the Esporta Washing System,this is no longer the case.  The Esporta offers a one of a kind clean by utilizing a four-quadrant system and specially formulated cleaning solvents.  This innovative process allows us to remove 99.9999 percent of contaminants, which is equivalent to food grade quality.  Historically washing machines used a system of agitation and standard cleaning solutions to beat items against each other and “grind” out the contaminants.  The Esporta has a unique system of chambers that hold the contents securely while water and cleaning solutions are pushed through the chamber, flushing out the contaminants.  This allows us to clean a wider variety of items, from leather goods to porcelain dolls.  The Esporta also uses a unique blend of solutions that are adjusted for each item based on the contaminant, the level of contamination, and the type of item being cleaned. Benefits include minimized claims costs, reduced claim turnaround time and increased customer satisfaction.  This revolutionary system is exclusive to the restoration industry and SERVPRO of South Mobile County is proud to be the only provider along the Gulf Coast.

Mold Myth

8/20/2017 (Permalink)

Despite the myths perpetuated by the media in recent years, it is impossible to tell what types of mold are dangerous simply by looking at the color.  The so called “killer black mold” that made headlines for its dangerous health affects was Stachybotrys.  While it is black, there are many varieties of mold that have the same color but generally cause minimal health concerns.  Mold has been around for millions of years and there is almost always a small amount of mold on the air and on many surfaces.  All mold has the same biological structure, consisting of millions of tiny spores that bind together to create colonies.  These spores are what give each variant of mold its unique coloring.  Colors can range from black and brown to green, orange and yellow.  When disturbed, the colonies release spores into the air, which can lead to health issues if inhaled.  Those with allergies, asthma, chronic lung illnesses or compromised immune systems are most susceptible to the effects mold growth.  In those healthy individuals with normal immune systems, the effects are much milder.  More severe health effects attributed to what became known as killer black mold have not been proven according to the CDC (Centers for Disease Control).  All mold should be treated immediately as the long-term ramifications can be much more detrimental than short term exposure.  Mold growth should always be remediated by a trained, certified professional to properly treat the problem and avoid further spreading of the issue.  Here at SERVPRO of South Mobile County, our technicians have been trained and certified in Mold Remediation and we follow IICRC and OCEA standards to ensure that your home is safe, healthy and mold free.

Is Your Business Prepared for a Disaster?

8/13/2017 (Permalink)

We offer a full range of service options geared towards our commercial clients’ needs.  From scheduled maintenance plans to mold, fire and water mitigation, we are here to help.  We have strategically developed procedures and systems to ensure that no job is too big for us to handle.  We truly want to be your “one stop “.  If it needs to be cleaned, maintained, or restored; we can do it.  We also offer an amazing free service to help you prepare for the unexpected and protect your company.  Did you know that nearly 50% of businesses never reopen after a business interruption?  We understand how critical it is to be prepared and we developed our Emergency Ready Plan (ERP) to help make sure you are “Ready for whatever happens”.  Our ERP is designed to help you quickly and easily access crucial information in the event of an emergency.  From everyday disasters to catastrophic events, the SERVPRO Ready Plan app puts everything you need at your fingertips.  You can easily manage the situation and, with the help of our team at SERVPRO of South Mobile County, get back on track faster.  Together we can reduce downtime and make it “Like it never even happened.”  Call us today to schedule your FREE Emergency Ready Plan consultation. 

Is Your Business Prepared for a Disaster?

8/13/2017 (Permalink)

We offer a full range of service options geared towards our commercial clients’ needs.  From scheduled maintenance plans to mold, fire and water mitigation, we are here to help.  We have strategically developed procedures and systems to ensure that no job is too big for us to handle.  We truly want to be your “one stop “.  If it needs to be cleaned, maintained, or restored; we can do it.  We also offer an amazing free service to help you prepare for the unexpected and protect your company.  Did you know that nearly 50% of businesses never reopen after a business interruption?  We understand how critical it is to be prepared and we developed our Emergency Ready Plan (ERP) to help make sure you are “Ready for whatever happens”.  Our ERP is designed to help you quickly and easily access crucial information in the event of an emergency.  From everyday disasters to catastrophic events, the SERVPRO Ready Plan app puts everything you need at your fingertips.  You can easily manage the situation and, with the help of our team at SERVPRO of South Mobile County, get back on track faster.  Together we can reduce downtime and make it “Like it never even happened.”  Call us today to schedule your FREE Emergency Ready Plan consultation. 

The Costly Effects of a Fire

8/13/2017 (Permalink)

Fire is one of our most valuable resources.  We use it to cook our food, heat our homes, power our world and so much more.  However, when it comes to our homes, fire can also be one of our worst enemies.  Each year, according to the National Fire Protection Agency (NFPA), nearly 358,300 home-owners experience a fire.  Nearly, $10.3 billion in property damage and 3,280 deaths were due to residential fires in 2015 alone.  Residential fires accounted for three-quarters of all structure fires during 2015.  At SERVPRO of North Mobile County, we have seen first-hand the devastation that fire can cause.  We take pride in helping customers get their lives back on track in the wake of a disaster; but our wish is that they never go through that experience.  Knowledge is power when it comes to prevention and we want to share information that can help you protect your home.  Cooking is the leading cause of residential fires followed by home heating.  When cooking be sure to never leave anything on or near the stove and use caution when frying.  If you have central heating, make sure to have ducts cleaned regularly to prevent buildup and reduce the chance of fire. Dryer vents should also be cleaned annually.  Clothes dryers cause an estimated 2,900 fires each year, causing over $35 million in property losses. Call us today to schedule your HVAC or dryer vent cleaning and protect your home.

Minimizing Secondary Soot and Smoke Damages

7/26/2017 (Permalink)

Minimizing Secondary Soot and Smoke Damages 

DO:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Brush vacuum loose soot particles from upholstery, drapes and carpet.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open.
  • Clean and protect chrome on kitchen and bathroom faucets, trim and appliances with light coating of Vaseline or oil.
  • Wash house plants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.     

DON’T:

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your local SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances, TV sets, radios, etc. that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water. They may have been contaminated.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Even if your property didn’t suffer fire damage, there may be soot particles and residues left to clean up. If cleaned improperly, the odor and effects can linger long after the fire has been extinguished. From the structure itself to the contents inside SERVPRO of South Mobile utilizes the latest technology and training to, make it "Like it never even happened."

Commercial Maintenance Plan

7/17/2017 (Permalink)

Summer is also a great time to make sure you have an annual maintenance plan in place for your business.  Take advantage of the slower pace of summer and have us come out to set up a strategic plan to tackle the routine maintenance services that keep popping up on your to-do list.  We will develop a customized plan based on your needs and budget requirements.  We handle everything for you and set up recurring appointments based on your schedule.  Call us today to set up your FREE consultation. For a complete listing of the commercial cleaning services we offer view our website.  Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Why We Don't Test For Mold?

7/17/2017 (Permalink)

Most people think a company that remediates mold would also do the testing of mold? Here at SERVPRO of South Mobile, we do not, and this is why:


Given we are a Cleaning and Remediation Company, we have determined being a certified Industrial Hygienist (IH) is veering too far from our profession.  Mold remediation and mold testing require different sets of training, certifications, and professional equipment. For remediation purposes, the Institute of Inspection Cleaning and Restoration Certification (IICRC) offers a course called Applied Microbial Remediation Technician.  In this course, technicians learn how to properly remediate mold, not test for it.  For testing purposes, you must have a 4 year bachelor’s degree in the particular field  as well as specific IH courses. We are trained professionals in remediating your mold concerns and that is where we focus our expertise.

In addition, a company that does both testing and remediation of mold could potentially be perceived to be skewing test results and protocols to serve their own needs (i.e. - to provide their own “passing” remediation status or inflate a remediation protocol to increase the cost of the job).  To avoid this, we not only have another company do the testing, but we also have the customer call in the IH rather than bringing them in ourselves as a subcontractor of our services.  This ensures that the IH is working for the customer’s best interest. At SERVPRO of South Mobile, we make sure our customers can be fully confident they are receiving the most ethical and trustworthy service. 

So what do you do if you find Mold?

If you believe that you have a mold problem, contact SERVPRO of South Mobile to evaluate your site and assess the source and extent of the issue. We will provide you with a written assessment of our findings and recommendations of next steps. If the mold issue is severe enough, your next step may be to contact an Industrial Hygienist. The IH will test the area for mold and create a remediation protocol and report with their findings. Adhering to the protocol from the IH, we will properly remediate the site to ensure a passing post-test and return your home or business to a preloss condition.